In most cases, school bus stops are located within 12 mile of a students home. Your comments have been sent to our customer support team. This includes full and parttime bus drivers, motorpersons and streetcar motorpersons, full and parttime train. Modern up to date equipment, no bosses on your butt. Mbta driver is fired for using cellphone at time of mattapan. Two mbta complaints for the price of one something better to do. In addition, we license all intrastate massachusettsbased motor bus companies. Contact the transportation director of your school district by phone.
The bus could have been taken off the route due to being disabled or dispatch could have asked the bus to start another routedetour due to unfortunate circumstances. Touch device users, explore by touch or with swipe gestures. The male driver allegedly was making loud rude comments, saying ooh, aah etc. Successful completion of the required probationary period of 120 working days. Contact the mbta customer support team and view additional contact numbers for the transit police, lost and found, and accessibility. After complaints from many riders and business groups, the governor proposed. The transportation oversight division regulates the rates and practices of common carriers used to transport passengers and property, including trucks, railways, buses, household moving companies, towing companies, and hazardous waste companies. Saturday, transit police officers responded to the middlesex turnpike in burlington for a report of an assault on an mbta bus driver. The massachusetts bay transportation authority operates 170 bus routes list of routes in the greater boston area, many of which were formerly part of a large streetcar system. Jun, 2009 the bus driver thought he found a loophole in the mbta s new ban on operators using cellphones. Up until 1964, the system was named the metropolitan transit authority mta.
Call 8773372017 and press 8, to speak with a representative who handles paratransit issues from 9. Mbta bus driver fired over use of cellphone the boston globe. To my dismay, many of them have not submitted their complaints to mta new york city transit. Ability to effectively communicate with customers, employees, and vendors. Dubose, i am writing to complain about an extremely unpleasant trip i just had on route 501, bus number 0222, inbound, arriving at lincoln and beach streets at 8. How to report bad mbta behavior last week, avid boston biker megan and her husband, kyle, had a very unsettling encounter with an mbta bus driver in cambridge. Mbta bus driver suspended for doing what probably every.
Massachusetts bay transportation authority cptdb wiki. The driver stayed off the bus about 30 seconds to one minute, and he was talking and. If you submit a complaint, the ride will investigate it and respond. In addition, they have hired four drivers since september and changed some of its policies to reduce cancellations. Transportation transportation faqs boston public schools. The massachusetts bay transportation authority is the public agency responsible for operating. Subscribe to my free weekly newsletter youll be the first to know when i add new printable documents and templates to the network of sites. If you think the bps has made a mistake in the placement of your childs bus stop, contact the transportation department. When assigning bus stops, the transportation department considers student safety and operating the most efficient routes possible. If your driver hasnt arrived after 15 minutes, please call the ride access center. Massachusetts bay transportation agency mbta samsara.
Mbta bus driver suspended for doing what probably every school bus driver, ever, has dreamed of doing by adamg on tue, 01112011 6. Official website of the mbta schedules, maps, and fare information for greater bostons public transportation system, including subway, commuter rail, bus. The ride welcomes your suggestions, compliments, and complaints. Residents can submit complaints, comments and ask questions through the mbtas customer support website. That he is upset in taking everyone in the buses at that time, even when he knows theres no more space to fit more passenger. The mta aims to provide customers with the best possible service, and we want to hear from you about your travel experience in our system.
The mbta will not tolerate retaliation toward or intimidation of a ride customer for filing a complaint or concern of any kind. The mbta bus system transports over 450,000 passengers to more than 51 municipalities in the greater boston metro area on weekdays alone, and its expansive. But unlike the hulk, if you ask him if his bus is boarding, hell get angry and transform into a child. Massachusetts bay transportation authority wikipedia.
That rule change came after a bus crash left an mbta bus dangling over. Some customers who attend our outreach events tell me about unfortunate incidents involving aar. Kyle, had a very unsettling encounter with an mbta bus driver in cambridge. Angry bus driver wants to show me his toy blocks mbta. The mbta tonight announced its adding additional morning service on the blue line and more service throughout the day on the green lines e branch and the 7 bus from south boston, following complaints today that service reductions went too far and led to riders being forced to crowd together at a time when thats the last thing they should be doing. Massachusetts bay transportation authority mbta hourly pay. We had an issue submitting your feedback please call us at the main hotline below, or try again in a few minutes. Massachusetts bay transportation authority mbta hourly rate get a free salary comparison based on job title, skills, experience and education. Mbta driver passing passengers i have complained on numerous occasions about bus drivers not stopping to pick up passengers. Aug 04, 2011 passenger trys to get on bus, he doesnt have enuff the driver kicks him off, i start recording when the driver makes fun of the passenger doesnt have a job.
I have taken the buses 23 to dudley station, starting from ashmont station. Bus driver full time former employee 280 southampton august 16, 2019 whe i was in mbta it was good for me because i get good pay but the people dont respect too much so i left it any way it is a good job for everybody ok. Massachusetts bay transportation authority abbreviated to mbta and referred to as the t operates transit service in greater boston, massachusetts. If you see something, say something mbta transit police mbta. A bus lane was created on washington st, in roslindale to easy up traffic on that route, but what was the since of creating a bus on lane when the drivers will not stop. A blind passenger who accidentally entered through the back door of a bus griped. Sep 06, 2017 quincy man charged with trying to stab bus driver quincy, ma dennison drew, 25, was arrested and faces a charge of assault by means of a dangerous weapon, according to mbta transit police. Feb 25, 2020 massachusetts bay transportation authority mbta hourly rate get a free salary comparison based on job title, skills, experience and education. The mbta is the largest consumer of electricity in massachusetts, and the secondlargest land owner after the. He did not bring a cellphone to the job, which is now banned, and he did not talk on one while driving. The t is partnering with communities to explore and implement tools such as bus lanes, queue jumps, and transit signal priority to improve bus reliability and service. Mbta driver is fired for using cellphone at time of. Criticism of mbtas rides for the disabled soars the boston. Contact the mbta customer support team and view additional contact numbers for the transit police.
Write attn followed by the transportation directors name. How to complain effectively by eunice poku, outreach and public information coordinator. The urban ring is a project of the massachusetts bay transportation authority and the commonwealth of massachusetts, to develop new public transportation routes that would provide improved circumferential connections among many existing transit lines that project radially from downtown boston, allowing easier travel between locations outside of. A blind passenger who accidentally entered through the back door of. A safe ride is the top priority at the t, and a new bus simulator is helping bus drivers put safety first by recreating the challenges they encounter on the streets in and around boston. Quincy man charged with trying to stab mbta bus driver.
Respond or report to work as directed by supervisory personnel for emergencies, extreme weather conditions or nay other abnormal conditions that impair service or safety. Official website of the mbta schedules, maps, and fare information for greater bostons public transportation system, including subway, commuter rail, bus routes, and boat lines. If your driver hasnt arrived after 15 minutes, please call the ride access. Mbta driver is fired for using cellphone at time of mattapan trolley crash. How can i make a complaint or comment about the mbta. Please use one of the following methods to share your comments, commendations, or complaints with us. That is, until mbta bus driver dank combs got involved and went out of his way to offer a helping hand to a customer in need. Massachusetts bay transportation authority mbta hourly. It could have been a very costly day after christmas for one t rider named carolyn. Some routes are for local transport within the city. I have complained on numerous occasions about bus drivers not stopping to pick up passengers. A sample of bad bus driver behavior is provided to help guide a personal transportation complaint letter.
Respond or report to work as directed by supervisory personnel for emergencies, extreme weather conditions or. The bus driver thought he found a loophole in the mbtas new ban on operators using cellphones. Mail a formal copy of the complaint into the school district as well. Passenger trys to get on bus, he doesnt have enuff the driver kicks him off, i start recording when the driver makes fun of the passenger doesnt have a job.
Work any and all shifts andor locations as assigned or directed. If playback doesnt begin shortly, try restarting your. If you feel you have been subjected to retaliation or intimidation, contact the mbta immediately. If youve notice that the mbta is having a better bus service meeting but is not dong the same for the ride. Mar 31, 2020 a customer is defined as an employer or agent of an employer that pays for access to our services for the purpose of posting job solicitations, recruitment, hiring, onboarding personnel, performance monitoring, training, or other applicable hr services provided by us. Be familiar with the mbta safety plan as well as the parttime bus operator job responsibilities as outlined. Criticism of mbtas rides for the disabled soars the. Availability to work twenty four 24 hours per day, seven 7 days per week. The most critical function of the division is public safety.
We obtained hundreds of pages of nj transit complaints. The mbta purchased bus routes in the outer suburbs to the north and south from the eastern massachusetts street railway in 1968. Tell him about your bus driver, what the driver is doing wrong and how you would like to see the situation corrected. Quincy man charged with trying to stab bus driver quincy, ma dennison drew, 25, was arrested and faces a charge of assault by means of. Please remember to thank your driver and to maintain a safe social distance. If you are a customer that holds a separately negotiated commercial. With 1,050 buses that span over 177 different routes, the mbtas bus system accounts for just over 32% of the total mbta ridership across subway, commuter rail, bus, and ferry systems.
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